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Customer Lifecycle Management
The five stages of the customer lifecycle are Reach, Acquisition, Conversion, Retention and Loyalty. Each stage is just as important as the last in the journey from prospect to lead to customer to returning customer. A customer goes through many steps from the very first step of deciding to purchase to the end till a customer gets that product or service. Understanding a customer’s journey is important. To grow your business it is important to make a happy bond between customers and the brand. By understanding the customer lifecycle, it can help your company to maximize profit, and eventually, a customer will become an advocate for your company.
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Innovative and deadline-driven Graphic Designer with 3+ years of experience designing and developing user-centered digital/print marketing material from initial concept to final, polished deliverable.
Rochester Institute of Technology, Rochester, NY
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Rochester Institute of Technology, Rochester, NY
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Experion, New York, NY
Stepping Stone Advertising, New York, NY
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